Privacy Policy
Last Updated: January 2, 2026
OmniDown ("we" or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our video downloading service.
1. Definitions
- Service refers to the OmniDown website and desktop application, providing multi-platform video and audio downloading services.
- User, "you", or "your" refers to any individual accessing or using our Service.
- Personal Information refers to data that can directly or indirectly identify you.
2. Personal Information We Collect
We collect Personal Information related to you as follows:
2.1 Account Information
When you create or use an account, we may collect:
- Username, email address, and avatar
- Login authentication tokens
- Account preferences and membership status
2.2 Service Usage Data
When you use our Service, we may collect:
- Download module configurations (module name, save path, custom settings)
- Channel monitoring settings
- Download task records (URL, title, platform metadata)
- Device information, logs, and technical usage data
- Usage analytics data
2.3 Payment Information
When you purchase membership services:
- Payment processing is handled by third-party payment platforms
- We only store order numbers, membership type, and validity period
- We do not store your payment card information
3. How We Use Your Information
We may use Personal Information for the following purposes:
- Provide, operate, and improve our video downloading service
- Process membership subscriptions and payments
- Send service-related notifications and important updates
- Provide customer support
- Prevent fraud, abuse, or misuse of our Service
- Analyze service performance and usage patterns to enhance user experience
- Maintain the normal operation of channel monitoring features
4. Downloaded Content Processing
As a video downloading service:
- Downloaded videos and audio files are stored only on your local device
- We do not store any videos or audio content you download on our servers
- We only record download task metadata (title, URL, status, etc.) for functionality
- We never use your downloaded content for any commercial purposes
- Your download history and monitoring configurations are used solely for providing service features
- We never share your account information or download records with third parties
5. Third-Party Platforms
Our Service allows downloading content from the following platforms:
- Public platforms including YouTube, TikTok, Bilibili, Apple Podcasts, and others
- We are not responsible for the content on these platforms
- You should comply with each platform's Terms of Service and copyright policies
- We do not proactively access your third-party platform accounts
6. Data Security
We implement commercially reasonable technical and organizational measures to protect Personal Information, including:
- Encryption of data in transit and at rest
- Regular security audits
- Strict access controls
- Compliance with data protection regulations
- Local-first storage policy (downloaded content stays on your device)
However, no Internet or email transmission is completely secure, so please exercise caution when transmitting information.
7. Your Rights
Depending on your region, you may have the right to:
- Access your Personal Information
- Correct inaccurate information
- Request deletion of your data
- Export your data (data portability)
- Withdraw processing consent
- File a complaint with your local data protection authority
In the application settings, you can:
- Delete download modules and task records
- Delete monitoring configurations
- Export your configuration data
- Delete your account and all associated data
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Provide personalized experiences
- Collect usage statistics and analytics data
You can choose to disable cookies through your browser settings. However, this may affect the normal use of certain features.
9. Children's Privacy
Our Service is not directed to children under 13. If we discover that we have collected Personal Information from a child under 13, we will take steps to delete such information as soon as possible.
10. Privacy Policy Changes
We may update this Privacy Policy from time to time. When we update it, we will:
- Post the updated version on this page
- Update the "Last Updated" date above
- Notify registered users via email in case of significant changes
11. Contact Us
For any questions or suggestions, please contact us:
- Email: downloader2026@163.com